Shipping & Delivery Policy
Shipping & Delivery Policy — SnuggleCape
Last Updated: October 26, 2026
This policy applies to orders placed through https://snugglecape.com.
SnuggleCape is operated by Unicornkart LLC.
1. Shipping Coverage
We ship to eligible addresses within the United States.
Shipping availability depends on the delivery location, product, carrier serviceability, and available fulfilment options.
Any restrictions affecting particular destinations will be communicated before order confirmation.
2. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Business days exclude weekends and applicable holidays.
Processing includes order verification, inventory confirmation, packaging, and preparation for dispatch.
Orders placed during holidays, promotions, or periods of unusually high demand may require additional processing time.
3. Estimated Delivery Times
After dispatch, standard delivery generally takes 5–10 business days to eligible US destinations.
The total estimated period from order confirmation to delivery is ordinarily 6–13 business days.
Delivery times may vary depending on destination, carrier operations, warehouse location, and unforeseen disruptions.
Unless expressly guaranteed at checkout, delivery dates are estimates rather than guarantees.
4. Shipping Charges
Shipping charges, if applicable, are displayed at checkout before customers complete their purchase.
Free-shipping promotions are subject to the eligibility requirements advertised at the time of purchase.
No undisclosed compulsory shipping charges will be added after an order is confirmed.
5. Order Confirmation
Customers will normally receive an order confirmation at the email address entered during checkout.
Please verify that your contact information and shipping address are correct.
6. Order Tracking
Once an order has been shipped and tracking information is available, customers may receive a shipping confirmation with tracking details.
Tracking information may take additional time to appear in the carrier's system.
7. Shipping and Fulfilment Partners
We may work with third-party warehouses, fulfilment partners, and shipping carriers to process and deliver orders.
Products may ship from a location different from the registered business address of Unicornkart LLC.
If an order involves international shipment, any applicable import duties or additional compulsory charges will be disclosed where required.
8. Delivery Delays
Delivery delays may occasionally occur due to severe weather, transportation disruptions, holiday schedules, carrier restrictions, or other circumstances.
If we cannot ship an order within the promised timeframe, we will provide appropriate notice and follow applicable US requirements regarding customer consent to delays, cancellation, and refunds.
Where no shipping timeframe is specified, applicable federal rules generally require shipment within 30 days unless a different lawful arrangement applies.
9. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
If you notice an error, contact us promptly at contact-us@sungglecape.com.
We will attempt to accommodate corrections where possible, but address changes may not be possible after dispatch.
10. Lost or Missing Packages
If an order is delayed or appears lost, contact our customer support team.
We will investigate the delivery status with the relevant shipping provider.
Where an order is confirmed lost before successful delivery, we will provide an appropriate replacement or refund.
11. Damaged or Incorrect Deliveries
If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as reasonably possible.
Include your order number and relevant supporting details.
Eligible issues will be resolved in accordance with our Return & Refund Policy and applicable consumer-protection law.
12. Customer Support
Store: SnuggleCape
Operated By: Unicornkart LLC
Email: contact-us@sungglecape.com
Website: https://snugglecape.com
Registered Address: 30 N Gould St, Ste 4000, Sheridan, WY 82801, United States